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Please note that cancelled orders are subject to a 5% fee. Any returns must be approved by SteppIR Communication Systems, restocking fee will apply. SteppIR does not accept customer arranged shipping. All parts orders have a 3-5 business day lead time and antenna/controller lead times vary. Your orders lead time will be specified in the confirmation email. Selected shipping method does not change the order’s lead time, it only changes the type of shipping when it comes time to ship your order. If you need something expedited please call sales.

If your order includes backordered items, the whole order will be held until everything is in stock. We recommend backordering separately if you want in-stock items ahead of time.

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